Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we cannot offer you a refund or exchange.
To be eligible for a return, your item must be in the same condition that you received it. It must also be in the original packaging.
Please contact us through firstname.lastname@example.org to request for a return/replacement. To complete your return, we require a receipt or proof of purchase.
We regret that we will not be able to provide a refund if the item not in its original condition, i.e. damaged or missing parts for reasons not due to our error.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
The amount of refund will be the price at which you order the product.
If you are approved, then your refund will be instantly processed, and a credit will automatically be applied to your credit card or original method of payment. Please allow a few days for the credit to be shown in your bank account.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again, then contact your credit card company. It may take some time before your refund is officially posted.
Next you should contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and send your item to: 09 Lindsay, Buchanan Gardens, St Andrews, Scotland, KY16 9LY.
To return your product, you should mail your product to: 09 Lindsay, Buchanan Gardens, St Andrews, Scotland, KY16 9LY.
The cost of shipments for returned products will be payed by Forevus.
All orders will be shipped on the following business day from the UK. Every watch comes with free worldwide priority delivery service that takes around 1-5 business days. You can track your order here. Just sit tight and enjoy your day, your watch will be delivered directly to your door, hassle free.
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Please note that you might be charged for an additional customs import tax when you reside outside of Europe. You should contact with your local customs office to check applicability for extra tax/fees. If you live in Europe then there will be no additional fees for you. Please also note that we are not responsible for any uncontrollable customs delays.
Our watches are astonishing in quality and style. Yes.
But do not just take our words for it.
We understand that buying a premium watch is a big investment, and choosing a good one that is built to last for a lifetime is an even bigger task.
We therefore provide a 30-day free return. Whether it is due to damaged product or simply because you changed your mind, you are eligible for a return/replacement from us. For more information please refer to our Return Policy.
Enjoy your watch for a whole month, if you do not love it, just return it. Worry-free.
With confidence in our watches, we proudly offer a 2-year warranty that comes along with all purchases.
Most problems associated with the movement of the watches can be easily solved by referring to our watch manual. It is highly unlikely for the movement to experience malfunction or technical failures, but if it does we promise to provide speedy repair or replacement worldwide for free.
For other issues with the watch please contact us.